About us



Tratech wants to break the mould of how consultancy is done. We work closely with our clients to deliver positive change for their end-users and their bottom line by improving time to market, delivering a better customer experience and improving operational processes.

We approach our engagements differently in the sense that we CARE about you and your business. We CARE about how the changes will impact on end users and we ensure that we bring everyone on the journey from day one.

We operate with a true DevOps culture mindset, both internally and with our customers, constantly innovating and driving business forward to learn new tools and processes. We advocate a "creativity through technology" approach that is intrinsically woven into every aspect of our business. We make sure that our clients are not left behind by their competitors, but stay ahead of the game and become early adopters and innovators themselves.

We are Tratech Consulting.

our business consultancy process


It's actually fairly straightforward. You bring the vision, we apply our 7-stage process (or parts of) and deliver magic for you.

Our 7-stage process is borne out of the DevOps model where we look to ger regular feedback from stakeholders at all stages, ensuring we have the right information to move forward.

This is where it is highly advantageous to have end-users embedded in the project from the start, as it means adjustments can be made to requirements, designs, wireframes, processes, and more at a fair earlier stage.

















The first stage is always the most important. Unlike most, we involve end-users at this stage as we believe one of the biggest pain points for any business is adoption of new systems and processes. If we talk directly to those users in conjunction with the wider business, we get to the real root cause of many issues. This in turn will give you a solid foundation to implementing something new with a potential consequence of reducing business costs due to staff turnover and solution apathy.

Some of the techniques we use include:

  • Interviews
  • White boarding
  • Surveys
  • As-Is Process Analysis

We can also help with your proposed Solution review in this phase (see Solution Evaluation Service)


Following on from the Discovery phase, we start writing all of the findings down so that you have something tangible to work from (and it also makes it easier for us to explain to stakeholders!). We consolidate all of the information and produce documentation which you can take and use internally or with another provider if you so wish.

Example documentation includes:

  • To-Be Requirements
  • Solution Architecture diagrams
    Methodology proposals
  • Templated implementation plan with recommendations
  • Target Operating Model
  • Testing and Environment strategies


Planning is the most visible and yet one of the most difficult aspects to get right, ensuring that a project can be completed on-time and within budget. Balancing delivery methodologies, requirements, resources and vision is a skill and one that we excel in.

We focus on lean delivery, removing unnecessary process both with the solutions we deliver and the way we work. The balance of documentation is important at this stage. For short-term projects, the project plan can be holistic with a fair level of accuracy but for longer programmes of work, we actively encourage regular progress reviews with both the project team and the business. Transparency is key to collaboration and ultimate success.

Some of our deliverables include:

  • End-to-end project plan
  • Organisational, resource, and cost planning
  • Release Planning
  • RACI matrix


Once the hard work of producing the business case, requirements, traceability and the overall project plan, we get to the practicalities of delivery. We offer a full end-to-end management and delivery service or you can pick and choose elements from within our offering. Delivery should be efficient, effective, high in quality and transparent in nature and we will work closely with your internal teams or external suppliers to ensure that you get the best set of outcomes possible for your business and users. We support the right delivery methodology for the right customer, be that Waterfall, Agile Scrum, Kanban or DevOps. It depends on your organisational readiness as to which option we choose together, but rest assured we will choose the right one.


  • Project Management – Waterfall, Agile Scrum, DevOps
  • Business Analysis – includes requirement refinement, end-to-end requirement ownership, functional and technical specification creation, UML modelling
  • Data Analysis – includes modelling, ETL, data mapping, visualisation creation and insight generation
  • Quality Assurance – includes management of the overall test process, automated and manual quality assurance execution
  • Release Management – we can support you in the management of your release process. This can either be wrapped into another role or depending on the complexity of a project, you may with to have a dedicated manager.


Regular feedback loops are important to the overall success of your project. We work closely to identify appropriate Key Performance Indicators (KPI’s) that can be tracked and easily reported on, with the option of using further data visualisation dashboards to support the messaging towards project and business stakeholders.

We also support the project by supporting during the project go-live hyper care period, establishing robust support processes and managing any incidents that result from the implementation.


Continuous improvement and feedback is pivotal to businesses being able to leverage their new and existing systems, learn what works, what doesn’t, what can be streamlined or how other new programmes of work can be connected for an even more robust and valuable solution. This phase is about communication and retrospective analysis and will help you improve your business even further than you previously imagined.

Example outputs:

  • Process improvement recommendations with cost benefit analysis
  • New requirements refined and added to product backlog
  • Survey feedback from users
  • UX/UI statistics


Back into delivery mode – we can continue to support you as you evolve the business further, based on the feedback loops in the earlier phases. This can come in the form of continued business analysis, a project extension or helping create a Business-As-Usual model for you to implement in order to deliver yourselves.


We are your Experts in

Fuel/Electric Retail

The fuel and electric retail sector is undergoing a significant transformation, spurred by advancements in technology and shifts in consumer behaviour. Our IT services are designed to help fuel stations, electric vehicle (EV) charging stations, and related retail outlets optimise their operations.

We offer solutions for secure payment processing, inventory management, and real-time monitoring, enabling you to stay ahead in this competitive market.


In the ever-evolving world of hospitality, technology serves as the backbone for streamlined operations, enhanced guest experiences, and data-driven decision-making.

We specialise in implementing robust IT solutions that cater to the unique needs of hotels, resorts, and other lodging establishments. From Property Management Systems (PMS) to guest Wi-Fi solutions, we empower businesses to focus on what matters most — unparalleled guest satisfaction.

Pub & Restaurant Hospitality incl. Quick Service Restaurants

The food and beverage industry has its own set of unique operational requirements and customer expectations. From quick-service restaurants to traditional pubs, our specialised IT solutions aim to enhance the dining experience while streamlining back-end operations.

With services ranging from digital menus and online ordering systems to kitchen display systems, we offer a comprehensive technology framework that allows you to serve up success, one dish at a time.

Fashion/C-store Retail

The fast-paced world of fashion and convenience store retail requires agile, reliable, and efficient IT infrastructure. Our expertise lies in offering tailor-made solutions that address the specific challenges of the retail environment — be it eCommerce integrations, Point of Sale (POS) systems, or customer relationship management (CRM).

 We help you harmonise the online and in-store experience, making shopping seamless for your customers.

Public Sector

In the dynamic landscape of the public sector, technology is crucial for efficient operations, transparent governance, and informed policy-making.

We specialise in crafting tailored IT solutions that address the distinct challenges of governmental agencies and institutions. From data management systems to digital citizen engagement platforms, we enable entities to concentrate on their paramount objective — serving the community effectively.



Our Operations Services are designed to enhance your business processes, ensuring efficiency and efficacy at every level. From streamlining workflows to effective resource allocation, we offer bespoke solutions that align with your unique operational requirements, driving your business toward its goals with precision and adaptability.

Business Analysis
Business Discovery
Change Management
Team Augmentation


Discover how our Technology Services can propel your business into the future. Specialising in the integration of cutting-edge solutions, we enhance your digital infrastructure, increase productivity, and safeguard your technological assets. Embrace innovation with us and stay at the forefront of the ever-evolving digital world.

Solution Integration
Robotics Process Automation
AI & Machine Learning
Digital Transformation


Our Data Services are the key to unlocking your business's potential. We specialise in utilising data analytics to provide insightful, actionable intelligence. From advanced data processing to predictive analytics, we transform data into a strategic asset, empowering you to make informed decisions that spur growth and a competitive edge.

Data Quality Consulting
Data Governance Consultancy
Data Migration Consultancy
Data Analysis Consultancy


Proud Sponsors of Farnborough Football Club

As a proud local business in Farnborough, we are thrilled to extend our support to our hometown team, Farnborough Football Club.

Tratech Consulting’s involvement with Farnborough Football Club signifies a milestone in the club’s journey, and it is a testament to the remarkable progress they have made. The continuous growth in the club’s popularity, evident through its expanding fan base and sponsorships, is truly remarkable.

Tratech Consulting are delighted to have extended their relationship with Farnborough FC by including sponsorship of the Farnborough FC Junior Academy. This means that all 7 age groups will be donning the kits worn by the Men’s first team as well as being able to train with new equipment.